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en:cerber-protection [2014/10/10 15:07]
anvar
en:cerber-protection [2017/02/23 16:49]
anvar [Cerber Local License]
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 During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch "License Manager", which can also be found at: During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch "License Manager", which can also be found at:
-  * Windows: Start Menu -> R&D Group -> Cerber -> License Manager+  * Windows: Start Menu -> iCube R&D Group -> License Manager
   * Linux:   * Linux:
     * Menu -> R&D Group -> Cerber ->  License Manager     * Menu -> R&D Group -> Cerber ->  License Manager
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 <code>cerberProbe > ~/path/to/my.cid </code> <code>cerberProbe > ~/path/to/my.cid </code>
 cerberProbe is located in the same location as RDGroupLicenseTool.bin in  bin subdirectory cerberProbe is located in the same location as RDGroupLicenseTool.bin in  bin subdirectory
 +
 +===== Troubleshooting =====
 +Single activation should work for all users, (also for all versions of plugins, 3ds max and Maya on the same machine)
 +the license file is located in C:\Program Files\R&D Group\Cerber\localLicenses  and available to everyone
 +
 +occasionally some user accounts may see hardware config differently, which causes license error
 +so if you see license error in 3ds max for different user,  please send us CID file with the request for alternative license file 
 +
 +this does not necessary mean that each user has to have a separate file, one alternative file usually work for everyone
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