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en:cerber-protection [2014/10/10 15:07] anvar |
en:cerber-protection [2017/02/23 16:49] anvar [Cerber Local License] |
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During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch " | During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch " | ||
- | * Windows: Start Menu -> R&D Group -> Cerber | + | * Windows: Start Menu -> iCube R&D Group -> License Manager |
* Linux: | * Linux: | ||
* Menu -> R&D Group -> Cerber -> License Manager | * Menu -> R&D Group -> Cerber -> License Manager | ||
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< | < | ||
cerberProbe is located in the same location as RDGroupLicenseTool.bin in bin subdirectory | cerberProbe is located in the same location as RDGroupLicenseTool.bin in bin subdirectory | ||
+ | |||
+ | ===== Troubleshooting ===== | ||
+ | Single activation should work for all users, (also for all versions of plugins, 3ds max and Maya on the same machine) | ||
+ | the license file is located in C:\Program Files\R& | ||
+ | |||
+ | occasionally some user accounts may see hardware config differently, | ||
+ | so if you see license error in 3ds max for different user, please send us CID file with the request for alternative license file | ||
+ | |||
+ | this does not necessary mean that each user has to have a separate file, one alternative file usually work for everyone |