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en:cerber-protection [2014/10/10 15:07]
anvar
en:cerber-protection [2018/01/17 12:06]
anvar
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 During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch "​License Manager",​ which can also be found at: During installation of a plugin which supports **Cerber**, the installer will give an option to automatically launch "​License Manager",​ which can also be found at:
-  * Windows: Start Menu -> R&D Group -> Cerber ​-> License Manager+  * Windows: Start Menu -> iCube R&D Group -> License Manager
   * Linux:   * Linux:
     * Menu -> R&D Group -> Cerber ->  License Manager     * Menu -> R&D Group -> Cerber ->  License Manager
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 **Local** tab need to be selected **Local** tab need to be selected
  
-{{:​cerber-local-license:​cerber_query_ui_local.png?​nolink| Cerber local}}+{{:​cerber-local-license:​cerber_query_ui_local-new.png?​nolink| Cerber local}}
  
-Choose ​the hard drive to be linked with the license, ​the plugin, and press "​Generate"​.+Choose the plugin ​you wish to activate, and press "​Generate"​.
  
 This will show you the "save file" window and generate a **//​request_<​UserName>​_<​HostName>​_<​Date>​.cid//​** file on your Desktop (or other chosen directory). This will show you the "save file" window and generate a **//​request_<​UserName>​_<​HostName>​_<​Date>​.cid//​** file on your Desktop (or other chosen directory).
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 <​code>​cerberProbe > ~/​path/​to/​my.cid </​code>​ <​code>​cerberProbe > ~/​path/​to/​my.cid </​code>​
 cerberProbe is located in the same location as RDGroupLicenseTool.bin in  bin subdirectory cerberProbe is located in the same location as RDGroupLicenseTool.bin in  bin subdirectory
 +
 +===== Troubleshooting =====
 +Single activation should work for all users, (also for all versions of plugins, 3ds max and Maya on the same machine)
 +the license file is located in C:\Program Files\R&​D Group\Cerber\localLicenses ​ and available to everyone
 +
 +occasionally some user accounts may see hardware config differently,​ which causes license error
 +so if you see license error in 3ds max for different user,  please send us CID file with the request for alternative license file 
 +
 +this does not necessary mean that each user has to have a separate file, one alternative file usually work for everyone
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