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en:cerber-protection [2013/11/29 12:42]
anvar
en:cerber-protection [2020/01/22 23:04] (current)
anvar
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 ===== Cerber Local License ===== ===== Cerber Local License =====
  
-**R&D Group** introduces **Cerber** -- the network license server ​and protection tool developed by [[http://​www.cinesoft.ru/​|CineSoft]].+**R&D Group** introduces **Cerber** -- activation ​and protection tool.
  
-After the installation of the plugin which supports **Cerber** ​you will find the "​License ​Tool" ​under+During ​installation of plugin which supports **Cerber**, the installer ​will give an option to automatically launch ​"​License ​Manager", which can also be found at
-  * Windows: Start Menu -> R&D Group -> Cerber ​-> License ​Tool+  * Windows: Start Menu -> iCube R&D Group -> License ​Manager
   * Linux:   * Linux:
-    * Menu -> R&D Group -> Cerber -> License ​Tool+    * Menu -> R&D Group -> Cerber ->  License ​Manager
     *      * 
     * <​code>​sudo /​opt/​rdgroup/​cerber/​RDGroupLicenseTool.bin</​code>​     * <​code>​sudo /​opt/​rdgroup/​cerber/​RDGroupLicenseTool.bin</​code>​
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 **Local** tab need to be selected **Local** tab need to be selected
  
-{{:​cerber-local-license:​cerber_query_ui_local.png?​nolink| Cerber local}}+{{:​cerber-local-license:​cerber_query_ui_local-new.png?​nolink| Cerber local}}
  
-Choose the hard drive to be linked with the license, the pluginamount of licenses ​and press "Save".+Choose the plugin you wish to activate, and press "Generate".
  
 This will show you the "save file" window and generate a **//​request_<​UserName>​_<​HostName>​_<​Date>​.cid//​** file on your Desktop (or other chosen directory). This will show you the "save file" window and generate a **//​request_<​UserName>​_<​HostName>​_<​Date>​.cid//​** file on your Desktop (or other chosen directory).
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 **Please, attach copy of you receipt or order number to avoid any delays in communication.** **Please, attach copy of you receipt or order number to avoid any delays in communication.**
  
-In the nearest time (usually ​within 24 hours) you will get an email from us (or your reseller) with ***.lic** license file attached. Save this file on your hard disk.+In the nearest time (within 24 hours, but often within ​hours) you will get an email from us (or your reseller) with ***.lic** license file attached. Save this file somewhere you can easily find.
  
-After you've received the ***.lic** launch the "​License ​Tool" again and press "​Add",​ select the received file and press "​Open"​.+After you've received the ***.lic** launch the "​License ​Manager" again and press "​Add",​ select the received file and press "​Open"​.
  
 This will copy the license file to the **Cerber** local licenses directory. This will copy the license file to the **Cerber** local licenses directory.
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   * <​code>/​opt/​rdgroup/​cerber/​localLicenses</​code>​   * <​code>/​opt/​rdgroup/​cerber/​localLicenses</​code>​
  
 +In case of problems with GUI you can also create .cid file by running:
 +<​code>​cerberProbe > ~/​path/​to/​my.cid </​code>​
 +cerberProbe is located in the same location as RDGroupLicenseTool.bin in  bin subdirectory
 +
 +===== Troubleshooting =====
 +Single activation should work for all users, (also for all versions of plugins, 3ds max and Maya on the same machine)
 +the license file is located in C:\Program Files\R&​D Group\Cerber\localLicenses ​ and available to everyone
 +
 +occasionally some user accounts may see hardware config differently,​ which causes license error
 +so if you see license error in 3ds max for different user,  please send us CID file with the request for alternative license file 
 +
 +this does not necessary mean that each user has to have a separate file, one alternative file usually work for everyone
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