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en:vraypattern-maya [2014/05/24 15:29]
anvar
en:vraypattern-maya [2014/08/25 12:22]
anvar [Network License error]
Line 262: Line 262:
  
 However, we reserve the right not to issue a new license in case of total replacement of a PC if the registration request is submitted more often than once in half a year. However, we reserve the right not to issue a new license in case of total replacement of a PC if the registration request is submitted more often than once in half a year.
 +
 +===== Network License error =====
 +  * check the license server by pressing "​query"​ in Server Manager
 +  * check that the client can connect to the server by pressing on "​query"​ in License Manager
 +  * make sure you restart the client after assigning server address and port (for environmental variable to take effect)
 +  * check the output from running the following mel command
 +<​code>​getenv RDGROUP_CERBER_ADDRESS</​code>​
 ===== Installation error ===== ===== Installation error =====
  
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